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Global award for leadership and talent management
The Development, 91影视破解版 & Supporter Engagement team has implemented team behaviours into their everyday working lives, encouraging a collective team culture.
Their efforts have been recognised in the global Circle of Excellence Awards 2024, from the Council for Advancement and Support of Education (CASE) – with the team picking up a Best of Europe award in the 鈥楲eadership/Talent Management鈥� category.
Andrea Crowley, Deputy Director of Development (91影视破解版 and Supporter Engagement), shared how they鈥檝e achieved this.
Andrea, congratulations on the CASE award for the team behaviours you鈥檝e introduced, can you tell us how you鈥檝e done this?
We wanted to introduce behaviours into the team by getting everyone involved in the process, from team meetings to recruitment. We researched further about how we could embed this into our working practices.
How have your team meetings changed since the introduction of these behaviours?
In team meetings we share examples of how we鈥檝e learnt from mistakes and we also celebrate the team鈥檚 achievements. Similar to the Wonders and Wows recognition scheme, we鈥檝e introduced departmental behaviour awards where the team get the chance to nominate their colleagues who display our behaviours through their work.
That sounds really positive. Can you tell me about other areas where you鈥檝e embedded the behaviours?
We鈥檝e also added behaviours to the PDR process with a section on where individuals have demonstrated behaviours through their work. Looking forward to their future development, we have discussions about which behaviours they could focus on.
Can you see a benefit to getting everyone involved with the process?
Yes, especially our recruitment process which we鈥檝e added to and now includes staff of all grades getting involved.
We鈥檝e enhanced the process by including a behaviour-based interview as well as the traditional competency-based one. Team members, of all grades, can join in and interview candidates using behaviour-based questions.
Does the team require specialist training for this?
Yes and we've arranged for training to interested team members so that as well as learning new skills, the team can meet potential candidates and assess how the individuals respond to a particular situation. The results of these interviews then support the competency-based interview.
The CASE highlight creativity and innovation within the Advancement sector, recognising initiatives and ideas that inspire others. Warwick was one of only two winners in this category – the other being the University of Cambridge.

You can find out more about what it鈥檚 like to work in the Development and 91影视破解版 Engagement team, along with current opportunities, via their